Shipping & Returns
SHIPPING:
- We offer Free Shipping on all orders across India.
- You will receive an email from contact@ofthechaos.com when your order has been confirmed.
- All orders would be shipped within 2-4 working days of placing the order. (Monday - Friday)
- Once the order is shipped, allow at least 2-7 days for delivery. The delivery time may vary depending on the area pin-code. If you still have not received your order, please notify us at contact@ofthechaos.com
- If the order is not received by the customer and is returned to origin (RTO), the order will be re-shipped only once it gets delivered back to us. Kindly note, in this case addition courier charges for re-shipping of the order will have to be borne by the customer.
- Cash On Delivery (COD) available on orders up to INR 7999
- Once an order is placed with the COD payment method, the customer will be contacted by our team to confirm the order and details.
- Please note, we reserve the right to cancel any COD orders if the customer cannot be contacted or the order is not confirmed.
- In case of unforeseen circumstances such as strikes, acts of God or rioting, the delivery time may increase by a few days.
- Tracking no. will be generated shortly after your order is processed. You will get the courier tracking number on registered email id and contact number via our shipping partner.
- International customers are responsible for customs duties and/or brokerage fees and/or any other charges in addition to shipping costs assessed during checkout.
- All prices are inclusive of taxes for Indian residents.
RETURNS:
- All sales are final. We do not accept any returns or exchanges.
- Replacement requests will only be accepted and shipping will be borne by Of The Chaos under the following conditions:
- If there is manufacturing defect in the piece - Do not accept the package if the package is tampered with.
CANCELLATION:
- To cancel or change an order you must contact contact@ofthechaos.com or call us at +91 8850130509
- Cancellation is only possible in the case that the products have not been shipped.
- Once shipped, cancellation requests are not valid.
For any other queries, you can mail us at contact@ofthechaos.com or call us on +91 8850130509. Please allow up to 24 hours for a response to your inquiry.
Emails and calls sent/made during non-office hours will be handled on our next business day.